When you make purchase requests, we do collect and store the names, addresses, credit card numbers and other personally-identifying information from you. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. This information is saved in a secure environment and is kept for our records and to make it easier for you to use our service on return visits. We do not reveal your name, address, credit card number or other personal-identifying information to any third parties or let the information become accessible to the general public without your consent.
Please make sure your browser is able to accept cookies from our website (see your web browser's help or manual to learn how). Some programs you installed on your system might interfere/change the cookie management of your browser/system. Please make sure you set up those programs correctly to allow cookies from us. Please consult the program's help or manual on this matter.
Moto-z/ Expressatv is committed to taking reasonable steps to ensure the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Your credit card security is our highest priority. Moto-z/ Expressatv utilizes Secure Sockets Layer (SSL) encryption, an advanced encryption technology that protects the information you send us against unauthorized access. This safeguard has helped, in many cases, to make shopping on the Internet significantly safer than using your credit card at a restaurant or department store
If you have any question regarding our online security and privacy, you may contact us at
If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of
shipping of your order. For orders placed during the holiday season from November 15th to December 31st, the return period is extended to
45 days. The following rules apply:
Products must be in original packaging and in a new and resalable condition. Any product that was used or fully/partially installed is non-returnable. Shipping Fees are non-refundable. All returns must be made via our Return Procedure with a valid RMA form. There are few non-returnable products & services that are listed in section below.
Please note: If the return of an item was caused by an error on our or a manufacturer's part, shipping fees do not apply.
To return a product you must first
request a Return Merchandise
Authorization (RMA). The RMA form will
include an exact return address and
detailed instructions on how to return
a product. You may request an RMA
using the following methods:
let us know which particular item(s)
you would like to return and the
reason. You will receive an email with
an RMA form attached. Please allow 24
to 72 hours for processing since in
many instances, we have to wait for a
There are 2 ways you can go about exchanging a product:
Option 1 (Slower) – Use the standard return procedure to request an RMA for the part you need exchanged. In your request please specify the exact item(s) you would like to exchange to. Upon receipt of your returned product we will process an exchange and ship the new part. If there is difference in price, you will be either refunded or charged the difference.
Option 2 (Faster) – Order the new part online or over the phone so it can be shipped to you right away. Then request an RMA using a standard Return Procedure for the part you would like to return. Upon return of the part a refund will be issued promptly.
Refunds & Credits
After we accept your return, you will be issued a refund via the same payment method as you had originally used to place the order (Credit Card,
Paypal, T/T or Check). The refund amount will be composed of the original purchase price minus shipping
charges and 30% restocking fee. You will be sent an email confirming receipt of the return and your credit. Please allow an additional 5-7 days for the credit to appear on your account.
Moto-z.com will not refund any labor charges or installation fees under any conditions.
Moto-z.com will also not offer reimbursement for any damage acquired during installation or any other use of a product.
Expressatv Corporation - 10830 Ada Ave. #A1, Montclair, CA 91763 - USA